By Julia Carrie Wong : theguardian – excerpt

It was a beautiful winter day in San Francisco, and Zoe was grooving to the soundtrack of the roller-skating musical Xanadu as she rode an e-scooter to work. The 29-year-old tech worker had just passed the Uber building when, without warning, a homeless man jumped into the bike lane with his dog, blocking her path.

She slammed on the brakes, flew four feet into the air and landed on the pavement, bleeding. “It was one of those hardening moments where I was like, ‘Even I am being affected,’” she recalled.

It should be noted that Zoe, who asked not to be identified by her real name because she was not authorized by her employer to speak to the press, is not the stereotypical tech bro who moves to San Francisco for a job and immediately starts complaining about the city’s dire homelessness crisis. She arrived in 2007 to study at San Francisco State University and had a career in the arts before attending a coding bootcamp and landing a job at a major tech company…

A quarter of a century after the first dot-com boom, the battle for San Francisco’s soul is over and the tech industry has won. But what happens when the victors realize they don’t particularly like the spoils?…(more)